Remote Adolescent Admissions Coordinator — Mental Health

The Adolescent Wellness Academy; Florida; A distancia; USD 27.000 - 39.000; Jornada completa

Descripción de la vacante

Adolescent Wellness Academy (AWA) is hiring several Virtual Admissions Coordinators to support its teen mental health programs. Fully remote, with full-time hours, the coordinators are the first voice on the healing path, handling inquiries and guiding families toward PHP and IOP participation.

You will answer calls, screen for fit, verify insurance, coordinate assessments and intake dates, and maintain HIPAA-compliant records in our CRM and EMR.

Formación

• Admissions or intake experience in behavioral health or substance use treatment (required).
• Remote work experience (required): you manage your own pipeline without daily direction.
• Warm, confident phone presence and strong follow-through.

Responsabilidades

• Answer inbound calls, inquiries, and referrals from clients, families, and providers.
• Screen for fit and explain PHP and IOP in plain, caring language.
• Verify insurance and coordinate assessments, intake dates, and paperwork.
• Follow up consistently until every caller is scheduled or referred elsewhere.
• Track every lead in our CRM and EMR, accurately and HIPAA-compliant.

Conocimientos

Phone screening

CRM data entry

Remote work experience

Strong communication

HIPAA compliance

Herramientas

CRM

EMR

Descripción del empleo

Adolescent Wellness Academy (AWA) is hiring several Virtual Admissions Coordinators to support its teen mental health programs. Fully remote, with full-time hours, the coordinators are the first voice on the healing path, handling inquiries and guiding families toward PHP and IOP participation.

You will answer calls, screen for fit, verify insurance, coordinate assessments and intake dates, and maintain HIPAA-compliant records in our CRM and EMR.