Bilingual Remote Intake Coordinator - Adolescent Wellness

Adolescent Wellness Academy; Florida; Remote; USD 22,000 - 31,000; Part time

Job summary

Adolescent Wellness Academy seeks a Bilingual Virtual Intake Coordinator to support admissions, intake paperwork, and daily program administration for our adolescent virtual mental health program. This remote, part-time position requires fluent English and Spanish to assist teens aged 13–17 and caregivers.

You’ll coordinate appointments, support virtual group sessions, and maintain program records while working with admissions and clinical teams to keep care organized and accessible.

Qualifications

• Fluent in English and Spanish to support English- and Spanish-speaking families.
• Experience in behavioral health administration or intake coordination is a plus.
• Strong scheduling, data entry, and documentation skills are essential.

Responsibilities

• Guide English- and Spanish-speaking families through intake paperwork and scheduling.
• Coordinate new admissions, psychiatric and IEP appointments, and communicate steps to families.
• Support virtual group sessions, monitor chat, and troubleshoot access for participants.
• Maintain accurate attendance, census, and program records.
• Respond to administrative inquiries and share reminders across caregivers and teams.
• Complete same-day documentation and follow-ups per procedures.
• Escalate safety concerns to clinical staff promptly.

Skills

Fluent English

Spanish language

Bilingual communication

Tools

Zoom

Job description

Adolescent Wellness Academy seeks a Bilingual Virtual Intake Coordinator to support admissions, intake paperwork, and daily program administration for our adolescent virtual mental health program. This remote, part-time position requires fluent English and Spanish to assist teens aged 13–17 and caregivers.

You’ll coordinate appointments, support virtual group sessions, and maintain program records while working with admissions and clinical teams to keep care organized and accessible.