Remote Admissions Counselor — Intake & Client Advocate

Monte Nido & Affiliates, LLC; United States; Remote; USD 32,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Retirement

Life insurance

AD&D

Short-term disability

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Paid time off

Professional development

Job summary

Monte Nido & Affiliates, LLC is hiring an Admissions Counselor for a remote, full-time position. You will perform intake assessments, coordinate admissions, and support the outpatient team, while maintaining strong communication with clients and referring partners.

The role emphasizes customer service, professionalism, and empathy, with a focus on scheduling, documentation, and coordination across clinical staff. Florida Clearinghouse screening applies.

Qualifications

• Bachelor's Degree in Social Work or related field preferred.
• Excellent customer service skills and professionalism.
• Multitasking ability with a sense of urgency and empathy.
• Strong computer skills and typing accuracy.
• Experience in the mental health field preferred.
• Salesforce and EMR/EHR experience preferred.

Responsibilities

• Perform intake assessments and coordinate with admissions staff.
• Answer phones, schedule, and handle clerical duties per office procedures.
• Forward clinical/medical documents to RNs/MDs for review.
• Maintain ongoing communication with clients, families, and referring hospitals.
• Collaborate with Evaluation Clinicians as needed.
• Coordinate admission dates with admissions staff.
• Perform other duties as assigned.

Skills

Customer service

Multitasking

Professionalism

Empathy

Sales mindset

Computer skills

Mental health experience

Salesforce familiarity

Education

Bachelor's Degree in Social Work or related field

Tools

Salesforce

EMR/EHR

Job description

Monte Nido & Affiliates, LLC is hiring an Admissions Counselor for a remote, full-time position. You will perform intake assessments, coordinate admissions, and support the outpatient team, while maintaining strong communication with clients and referring partners.

The role emphasizes customer service, professionalism, and empathy, with a focus on scheduling, documentation, and coordination across clinical staff. Florida Clearinghouse screening applies.