Remote Administrative Specialist - Scheduling & Support

iicrc-careers; Old Forge (Lackawanna County); Remote; USD 55,104,000 - 65,904,384; Full time

Benefits offered by this job

PTO

Life Insurance

Training & Development

401K Matching

Health Benefits

Job summary

SERVPRO Team Doyle is seeking an Administrative Assistant for a remote, full-time role. You will be the welcoming voice, support our office team, coordinate crews, and ensure daily operations run smoothly. Strong communication and data-entry skills are essential.

Ideal candidates have 3–5 years of administrative experience, proficiency in Google Workspace, and the ability to multitask in a fast-paced environment while delivering exceptional customer service.

Qualifications

• 3–5 years administrative experience.
• Experience in restoration industry preferred.
• Proficient in Google Workspace and fast to learn new software.

Responsibilities

• Provide polite, empathetic, and professional assistance to customers and teammates via phone, email, and text.
• Coordinate schedules and dispatch crews to where they are needed most.
• Perform detailed and accurate data entry to keep job files and records up to date.
• Provide daily administrative support and assist other departments as needed.
• Keep digital files organized and easily accessible.

Skills

Excellent communication

Google Workspace

Data entry

Multi-tasking

Problem-solving

Job description

SERVPRO Team Doyle is seeking an Administrative Assistant for a remote, full-time role. You will be the welcoming voice, support our office team, coordinate crews, and ensure daily operations run smoothly. Strong communication and data-entry skills are essential.

Ideal candidates have 3–5 years of administrative experience, proficiency in Google Workspace, and the ability to multitask in a fast-paced environment while delivering exceptional customer service.