Remote Administrative & Ops Assistant — 10h/wk

RecruitMyMom; United States; Remote; USD 20,664,000 - 34,440,000; Part time

Benefits offered by this job

Part-time

Fully remote

Job summary

RecruitMyMom is seeking a Remote Virtual Administrative Assistant to support core operational workflows with a 10-hour weekly schedule.

You will supervise interns, manage wholesale orders, onboarding, and client/provider communications, and deliver monthly performance summaries to leadership.

This part-time, fully remote role requires excellent written communication, organization, and the ability to collaborate across platforms.

Qualifications

• 2+ years of experience in virtual assistance, operations coordination, customer support, or administrative management.
• Experience supervising junior team members and providing clear guidance.
• Experience managing purchase orders, stock replenishment, and invoice tracking workflows.
• Excellent written and verbal communication with high empathy and professional polish.
• Ability to quickly master digital tools, booking engines, and communication platforms.
• Excellent time management to maximise output within a 10-hour weekly allocation.

Responsibilities

• Lead daily 15-minute syncs with 2–3 customer support interns to align on priorities and review ticket queues.
• Audit ticket resolution quality across platforms to maintain high support standards.
• Serve as the first point of contact for intern FAQs and handle escalated queries.
• Manage the complete lifecycle of wholesale purchase orders and monitor inventory delivery schedules.
• Coordinate onboarding and training sessions for new clients and healthcare providers, and prepare monthly reports.

Skills

Virtual assistance

Operations coordination

Customer support

Team supervision

Written communication

Job description

RecruitMyMom is seeking a Remote Virtual Administrative Assistant to support core operational workflows with a 10-hour weekly schedule.

You will supervise interns, manage wholesale orders, onboarding, and client/provider communications, and deliver monthly performance summaries to leadership.

This part-time, fully remote role requires excellent written communication, organization, and the ability to collaborate across platforms.