Remote Accounts Receivable & Billing Specialist

Dynamic Media; United States; Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

401(k)

Dental Insurance

Health insurance

Paid time off

Paid training

Vision insurance

Fully Remote - Work from home

Job summary

Dynamic Media, a leading music-for-business reseller, seeks a Customer Service Representative to handle inbound billing support and perform outbound follow-ups on existing tickets. The role prioritizes accuracy and timely communication with clients in a fully remote format.

The candidate should be based in the United States, preferably in the Eastern or Central Time Zones, with a strong ability to work quickly and professionally in a fast-paced environment.

Qualifications

• Prior billing or customer support experience is a plus.
• Long-term job history is a plus.
• Strong verbal and written communication skills are essential.

Responsibilities

• Receive and manage incoming payments.
• Regularly update the accounts receivable database.
• Inform clients of outstanding debts and deadlines.
• Able to work independently and within a team.
• Accurately update and monitor customer information.
• Follow a monthly accounts receivable schedule making outbound calls for payment reminders.
• Follow up with customers to ensure satisfaction with services offered.

Skills

Billing experience

Customer support

Communication skills

Multitasking

Job description

Dynamic Media, a leading music-for-business reseller, seeks a Customer Service Representative to handle inbound billing support and perform outbound follow-ups on existing tickets. The role prioritizes accuracy and timely communication with clients in a fully remote format.

The candidate should be based in the United States, preferably in the Eastern or Central Time Zones, with a strong ability to work quickly and professionally in a fast-paced environment.