Remote Billing Specialist: Invoicing & Cash

Horizontal Talent; California; Remote; USD 45,000 - 96,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Retirement plan

Job summary

Horizontal Talent is seeking a Billing Support Specialist to join a fast-paced Invoice to Cash team in a remote US-based role. You will handle a high volume of customer billing inquiries, resolve payment questions, and support reconciliation across multiple systems.

Candidates should have experience in billing or accounts receivable, strong communication abilities, and the capacity to manage a heavy caseload while collaborating with Sales and GTM teams.

Qualifications

• Experience in billing support, accounts receivable, finance operations, or a similar customer-facing role.
• Strong problem-solving skills with the ability to investigate issues across multiple systems and sources.
• Excellent written and verbal communication skills for responding clearly and professionally to customers and internal partners.

Responsibilities

• Handle a high volume of customer billing inquiries, payment questions, and reconciliation requests with accuracy and urgency.
• Research issues across billing systems, ERP tools, payment platforms, and internal resources to identify the right resolution.
• Own internal escalations from Sales and GTM teams through completion, keeping stakeholders informed along the way.
• Provide clear, professional responses that help move cases toward resolution and support timely invoice payment.
• Support Credit, Collections, and Cash Application teams by taking on routine and complex support cases.
• Adapt quickly as priorities shift throughout the day in a high-volume operational environment.
• Document findings and outcomes thoroughly so cases are tracked and resolved efficiently.

Skills

Billing support

Accounts receivable

Problem solving

Communication

Caseload management

Tools

ERP platforms

Billing systems

Payment processors

Job description

Horizontal Talent is seeking a Billing Support Specialist to join a fast-paced Invoice to Cash team in a remote US-based role. You will handle a high volume of customer billing inquiries, resolve payment questions, and support reconciliation across multiple systems.

Candidates should have experience in billing or accounts receivable, strong communication abilities, and the capacity to manage a heavy caseload while collaborating with Sales and GTM teams.