Remote Account Solutions Specialist

Credit Acceptance Corporation; Northern (KY); Hybrid; USD 37,000 - 43,000; Full time

Benefits offered by this job

401(k) match

Adoption assistance

Parental leave

Tuition reimbursement

Medical/dental/vision

Job summary

Credit Acceptance Corporation is hiring an Account Solutions Representative to work remotely in Georgia. You will handle calls to help customers bring their auto loans current, prevent repossession, and support customers with payment plans.

The role features an above-market hourly wage of $17.75–$20.85 plus uncapped monthly bonuses and a robust benefits package, with paid training and flexible scheduling. Expect a five-week virtual training period and a schedule that requires availability on

Qualifications

• Must have a High School Diploma.
• Nice to have: prior customer service or collections experience in a call center environment.
• Nice to have: experience in finance or automotive industries.
• Nice to have: demonstrated strong customer support or persuasive skills.

Responsibilities

• Handle inbound and outbound calls to help customers bring accounts current.
• Create solutions to assist customers and prevent or stop repossession.
• Ensure customer contact information is up to date and accurate.

Skills

Customer service

Persuasive skills

Call center experience

Education

High School Diploma

Job description

Credit Acceptance Corporation is hiring an Account Solutions Representative to work remotely in Georgia. You will handle calls to help customers bring their auto loans current, prevent repossession, and support customers with payment plans.

The role features an above-market hourly wage of $17.75–$20.85 plus uncapped monthly bonuses and a robust benefits package, with paid training and flexible scheduling. Expect a five-week virtual training period and a schedule that requires availability on