Remote Account & Relationship Manager – Growth & Impact

Wolters Kluwer International; United States; Remote; USD 48,000 - 81,000; Full time

Job summary

Wolters Kluwer is hiring an Account & Relationship Manager for a fully remote role in the United States. The role focuses on building long-term client relationships, supporting senior team members, and driving revenue growth while learning core account management skills.

You will identify opportunities, perform initial outreach, assist with presentations, and maintain CRM records. This position requires strong communication, organization, and stakeholder management abilities within a financial

Qualifications

• 3+ years’ experience in account management, customer success or related role.
• Insurance/financial services industry experience preferred.
• Excellent written and verbal communication and relationship-building skills.

Responsibilities

• Assist in identifying potential clients and new business opportunities.
• Conduct initial outreach and establish first contact with potential customers.
• Support sales presentations and product demonstrations.
• Maintain accurate records of customer interactions and sales activities.
• Respond to basic customer inquiries and escalate complex issues to senior team members.
• Assist in preparing sales reports and tracking performance metrics.
• Learn and understand the products/services offered by the organization.
• Help coordinate meetings and gather customer feedback.
• Participate in team strategy sessions.
• Contribute to customer satisfaction by ensuring timely follow-up and resolution of issues.

Skills

Account management

Customer success

Sales

CRM systems

Communication

Tools

Salesforce CRM

Job description

Wolters Kluwer is hiring an Account & Relationship Manager for a fully remote role in the United States. The role focuses on building long-term client relationships, supporting senior team members, and driving revenue growth while learning core account management skills.

You will identify opportunities, perform initial outreach, assist with presentations, and maintain CRM records. This position requires strong communication, organization, and stakeholder management abilities within a financial