Remote Account Manager — SaaS & LMS Growth

The Learning Network (TLN); United States; Remote; USD 53,000 - 63,000; Full time

Benefits offered by this job

Competitive salary

Health plan

HCSA

EAP program

Remote-first culture

Flexible vacation

Connectivity stipend

Job summary

The Learning Network (TLN) is seeking an Account Manager to manage and grow a portfolio of existing client accounts. You will own renewals, drive upsell and cross-sell opportunities, and strengthen strategic client relationships across the account lifecycle.

This remote-first role requires collaboration with Product and Customer Success, accurate pipeline forecasting, and delivering compelling proposals to clients to maximize revenue and client value.

Qualifications

• Three+ years of experience in account management, sales or client-facing roles.
• Proven ability to grow revenue through renewals, upsell and cross-sell.
• Strong sales, negotiation and relationship-management skills.
• Ability to identify opportunities, manage a sales pipeline and close deals.
• Excellent written and verbal communication and presentation skills.
• Comfort with AI tools to improve productivity and client communication.
• Able to work independently in a remote environment.
• Candidates must reside in the US or Canada with legal work authorization.

Responsibilities

• Manage a portfolio of existing client accounts and build relationships with key stakeholders.
• Own the renewal process, including account planning, negotiations and closing.
• Identify and pursue upsell, cross-sell and expansion opportunities to grow revenue within existing accounts.
• Develop and manage an accurate sales pipeline and forecast for assigned accounts.
• Prepare proposals, presentations and other client-facing materials and lead sales discussions as required.
• Work closely with Product, Customer Success and other internal teams to support client needs and account growth.
• Maintain a strong understanding of TLN’s LMS, products and services and effectively communicate their value to clients.
• Stay current on developments in the LMS, SaaS and learning technology marketplace.

Job description

The Learning Network (TLN) is seeking an Account Manager to manage and grow a portfolio of existing client accounts. You will own renewals, drive upsell and cross-sell opportunities, and strengthen strategic client relationships across the account lifecycle.

This remote-first role requires collaboration with Product and Customer Success, accurate pipeline forecasting, and delivering compelling proposals to clients to maximize revenue and client value.