Remote Account Manager II — Software & Renewals

Arrow Electronics, Inc.; Lincoln (NE); Remote; USD 92,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Matching

Disability Insurance

HSA/HRA Options

Paid Time Off

Tuition Reimbursement

Growth Opportunities

And more!

Job summary

Arrow Electronics is seeking an Account Manager II to manage 100-200 mid to mass market accounts, driving renewals, upsells, and revenue growth while delivering outstanding customer experience.

Fully remote with occasional travel to Arrow offices; the role requires a 4-year degree and 2-4 years of related experience, proficiency in Microsoft Excel, and experience with Salesforce. Compensation includes a robust package and 70/30 commission structure.

Qualifications

• Typically requires a 4 year degree and 2-4 years of related experience; or an advanced degree without experience; or equivalent work experience.
• Microsoft Suite experience required (strong excel experience)
• Experience with Salesforce and selling software strongly preferred
• Experience with cross selling/upselling and renewals required
• This position is a 70/30 split, the commission is included in the compensation posted

Responsibilities

• Manages between 100-200 mid and mass market accounts to ensure positive customer experience, sustained and enhanced customer relationships, and revenue growth within accounts.
• Proactively consults and provides renewal and growth quotes to customers to understand their requirements and ensures orders are properly processed.
• Clearly understands all product offering, subscription and renewal licensing models; creates selling opportunities within assigned customers and develops understanding of customer's needs.
• Collaborates with Sales, Marketing, Channel, and Technical teams to share market intelligence including information related to customers, market trends, supply and demand.
• Conducts quarterly business review visits with at least 75% of accounts in their renewal year.

Skills

Account management

Renewals

Upselling

Salesforce familiarity

Cross-selling

Education

Bachelor's degree

Tools

Microsoft Excel

Salesforce

Job description

Arrow Electronics is seeking an Account Manager II to manage 100-200 mid to mass market accounts, driving renewals, upsells, and revenue growth while delivering outstanding customer experience.

Fully remote with occasional travel to Arrow offices; the role requires a 4-year degree and 2-4 years of related experience, proficiency in Microsoft Excel, and experience with Salesforce. Compensation includes a robust package and 70/30 commission structure.