Remote Account Manager - Education Partnerships

Barnes & Noble Education (BNED); Columbia Township (MO); Hybrid; USD 25,000 - 26,000; Full time

Benefits offered by this job

Optional work from home

Job summary

Barnes & Noble Education seeks an Account Manager to serve as the primary liaison between our schools and MBS Direct. You will support course material adoptions, oversee digital and print initiatives, address client inquiries, and ensure timely execution of key tasks.

The role requires strong relationship-building, data-driven reporting, and collaboration with Sales and Marketing to identify growth opportunities and improve client satisfaction.

Qualifications

• Bachelor's degree or equivalent work experience in a related field.
• Experience in account management, customer success, client services, or similar role.
• Strong communication and problem-solving skills.

Responsibilities

• Build and maintain strong partnerships with an assigned portfolio of client schools.
• Serve as the primary point of contact between partner schools and MBS Direct.
• Support course material adoptions and manage booklist accuracy and timeliness.
• Prepare, analyze, and present client reports and performance metrics.

Skills

Account management

Customer service

Communication

Analytical skills

Education

Bachelor's degree in Business, Marketing, Communications, Accounting, or related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Barnes & Noble Education seeks an Account Manager to serve as the primary liaison between our schools and MBS Direct. You will support course material adoptions, oversee digital and print initiatives, address client inquiries, and ensure timely execution of key tasks.

The role requires strong relationship-building, data-driven reporting, and collaboration with Sales and Marketing to identify growth opportunities and improve client satisfaction.