Remote Account Manager - Commercial Insurance & Renewals

Insurance Office of America; Lewiston (ME); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book, ensure retention, and support new business. The role involves coordinating daily administrative tasks, resolving complex issues, and ensuring accurate policy administration, billing, claims, and coverage analysis.

The ideal candidate will have 3+ years in account management or 5+ years in insurance, an active P&C license, strong analytical skills, and proficiency in MS Office.

Qualifications

• Manage an assigned book of business and support retention and new business.
• Strong knowledge of insurance brokerage and client needs is required.
• Excellent customer service, communication, and multitasking abilities are essential.

Responsibilities

• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle policy administration, billing, claims, and coverage analysis.
• Manage expirations and renewals of policies.
• Prepare submissions, negotiate coverages, and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and data accuracy.
• Communicate workload status and issues with the team.
• Deliver proactive, service-oriented support to clients.
• Stay updated on company policies and procedures.
• Seek best practices to improve performance.
• Demonstrate integrity and leadership consistent with IOA values.

Skills

Account management

Insurance knowledge

Communication

MS Office

Education

High School Diploma

Active P&C license

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book, ensure retention, and support new business. The role involves coordinating daily administrative tasks, resolving complex issues, and ensuring accurate policy administration, billing, claims, and coverage analysis.

The ideal candidate will have 3+ years in account management or 5+ years in insurance, an active P&C license, strong analytical skills, and proficiency in MS Office.