Remote Account Manager - Commercial Insurance

Insurance Office of America; Melbourne (FL); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays

Career growth opportunities

Job summary

Insurance Office of America seeks an Account Manager - Commercial Lines to manage a book of business, drive retention, and support new business growth. You will coordinate day-to-day admin and customer service, resolving complex issues and ensuring accurate policy administration and renewals.

Ideal candidates have 3+ years in account management or 5+ years in insurance, active P&C license, and strong communication and analytical skills.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Active licensing; CIC or equivalent desirable.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent customer service, communication, multitasking, and organizational skills.

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities.
• Handle policy administration, billing, claims, and coverage analysis.

Skills

Account management

Analytical skills

Communication

Insurance knowledge

Education

High School Diploma

CIC designation preferred

Tools

CRM software

Agency management system

Job description

Insurance Office of America seeks an Account Manager - Commercial Lines to manage a book of business, drive retention, and support new business growth. You will coordinate day-to-day admin and customer service, resolving complex issues and ensuring accurate policy administration and renewals.

Ideal candidates have 3+ years in account management or 5+ years in insurance, active P&C license, and strong communication and analytical skills.