Remote Account Manager — Commercial Insurance

Insurance Office of America; Lincoln (NE); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays and time off

Career growth opportunities

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a book of business, ensure retention, and support new business development. The role requires coordinating daily admin tasks, resolving complex issues, and maintaining accurate policy records.

The ideal candidate will have 3+ years of account management experience (or 5+ years in insurance), active P&C licensing, strong analytical ability, and proficient MS Office skills.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing required; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Maintain policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals; conduct client research and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Account management experience

Analytical skills

Customer service

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a book of business, ensure retention, and support new business development. The role requires coordinating daily admin tasks, resolving complex issues, and maintaining accurate policy records.

The ideal candidate will have 3+ years of account management experience (or 5+ years in insurance), active P&C licensing, strong analytical ability, and proficient MS Office skills.