Remote Account Manager - Commercial Insurance (Construction)

Insurance Office of America; Huntington (WV); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401K with match

Paid holidays

Career growth

Work-life balance

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to oversee an assigned book of business with a focus on retention and new business development.

This role supports a hybrid work model with one day in select NY offices or fully remote for those in Eastern/Central Time Zones; licensing in P&C is required. IOA offers competitive salaries, health insurance, and strong career growth.

Qualifications

• 3–5 years of account management experience, or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active property & casualty (P&C) licensing; CIC or equivalent designation preferred.

Responsibilities

• Maintain account management responsibilities for an assigned book of business; support retention and new business.
• Lead day-to-day activities of the account management team.
• Handle client service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals; conduct client research and prepare submissions.
• Negotiate coverages and present proposals; monitor delinquent accounts and collect balances.
• Maintain agency management systems and carrier/vendor platforms; ensure data accuracy.
• Communicate workload status and issues to the account team.
• Deliver proactive service and seek continuous improvement.

Skills

Account management

Insurance knowledge

Communication

MS Office

Education

High School Diploma

Tools

MS Office Suite

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to oversee an assigned book of business with a focus on retention and new business development.

This role supports a hybrid work model with one day in select NY offices or fully remote for those in Eastern/Central Time Zones; licensing in P&C is required. IOA offers competitive salaries, health insurance, and strong career growth.