Remote Account Manager: Commercial Insurance (Construction)

Insurance Office of America; Birmingham (AL); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401K match

Career growth

Work-life balance

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a book of business with focus on retention and service excellence. The role supports renewal activity, policy administration, billing and claims, and collaborates with the team to deliver proactive client service.

The position offers hybrid work with 1 day in a Binghamton or Syracuse office, or fully remote for applicants in Eastern or Central Time Zones, aligning with IOA policy requirements.

Qualifications

• Active property & casualty licensing required.
• Professional designation CIC or equivalent preferred.
• 3–5 years account management, or 5+ years in insurance.
• Strong analytical and problem-solving abilities.
• Excellent communication and organization.

Responsibilities

• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Prepare submissions, negotiate coverages, present proposals.
• Monitor delinquent accounts and collect balances.
• Maintain agency systems and data accuracy.
• Ensure timely completion of activities and clear communication.

Skills

Analytical skills

Customer service

Communication

Multitasking

Organizational skills

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a book of business with focus on retention and service excellence. The role supports renewal activity, policy administration, billing and claims, and collaborates with the team to deliver proactive client service.

The position offers hybrid work with 1 day in a Binghamton or Syracuse office, or fully remote for applicants in Eastern or Central Time Zones, aligning with IOA policy requirements.