Remote Account Manager, Commercial Insurance - Construction

Insurance Office of America; Winder (GA); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Competitive salaries

Company-paid health insurance

401K with employer match

Professional growth opportunities

Job summary

Insurance Office of America seeks an Account Manager - Commercial Lines to manage an assigned book of business, coordinate day-to-day admin, and support new business. The role offers hybrid/remote options with occasional on-site requirements in line with policy.

The ideal candidate has 3–5 years in account management (or 5+ in insurance), active P&C licensing (CIC preferred), strong analytical and customer service skills, and proficiency in MS Office. IOA offers competitive pay and benefits.

Qualifications

• 3-5 years of account management experience, or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active property & casualty (P&C) licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Support renewal processes, policy administration, billing, claims and coverage analysis.
• Maintain agency management systems and carrier/vendor platforms.
• Monitor delinquent accounts and take action to collect balances.
• Communicate regularly with the account team about workload and issues.

Skills

Account management

Customer service

Team leadership

Analytical skills

Communication

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America seeks an Account Manager - Commercial Lines to manage an assigned book of business, coordinate day-to-day admin, and support new business. The role offers hybrid/remote options with occasional on-site requirements in line with policy.

The ideal candidate has 3–5 years in account management (or 5+ in insurance), active P&C licensing (CIC preferred), strong analytical and customer service skills, and proficiency in MS Office. IOA offers competitive pay and benefits.