Remote Account Manager, Commercial Insurance (Construction)

Insurance Office of America; Brooklyn Park (MN); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays and time off

Career growth and progression

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book and support client retention. The role emphasizes policy administration, renewals, and service excellence with a hybrid work model and one day per week in a NY area office option.

Ideal candidates have 3–5 years in account management (or 5+ in insurance), a valid P&C license, and strong MS Office skills. Competitive salary and benefits accompany growth opportunities within IOA.

Qualifications

• 3-5 years of account management experience, or 5+ years in the insurance industry.
• Active property & casualty (P&C) licensing is required; CIC or equivalent is preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Handle policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Accounts receivable: monitor reports and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
• Monitor activity and suspense to ensure timely completion.
• Communicate workload status and issues with the account team.
• Deliver excellent service and proactively anticipate needs.

Skills

Account management

P&C insurance knowledge

Licensing: P&C

Customer service

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book and support client retention. The role emphasizes policy administration, renewals, and service excellence with a hybrid work model and one day per week in a NY area office option.

Ideal candidates have 3–5 years in account management (or 5+ in insurance), a valid P&C license, and strong MS Office skills. Competitive salary and benefits accompany growth opportunities within IOA.