Remote Account Manager - Commercial Insurance Construction

Insurance Office of America; Auburn (AL); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sick时间

Professional growth and career steps

Work/life balance

Job summary

Insurance Office of America seeks an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. The role requires coordinating daily administrative and customer service activities, resolving complex issues, and ensuring data accuracy.

Ideal candidates have 3–5 years in account management (or 5+ years in insurance), with active P&C licensing; CIC or equivalent designation preferred.

Qualifications

• 3-5 years of account management experience or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active property & casualty (P&C) licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring accuracy and completeness.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Account management

Customer service

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America seeks an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. The role requires coordinating daily administrative and customer service activities, resolving complex issues, and ensuring data accuracy.

Ideal candidates have 3–5 years in account management (or 5+ years in insurance), with active P&C licensing; CIC or equivalent designation preferred.