Remote Account Manager - Commercial Insurance (Construction)

Insurance Office of America; Coral Gables (FL); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays and vacation

Sick time

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. The role requires coordinating day-to-day admin and customer service, resolving complex issues, and maintaining data accuracy across agency systems.

The ideal candidate will have 3–5 years in account management, an active P&C license (CIC preferred), strong analytical and communication skills, and proficiency in MS Office.

Qualifications

• 3–5 years of account management experience (or 5+ years in the insurance industry).
• Thorough knowledge of insurance brokerage and client needs.
• Active property & casualty (P&C) licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities; resolve complex issues and prevent errors or omissions.
• Direct daily activities of the account management team; maintain agency systems and data integrity.
• Handle policy administration, billing, claims, and coverage analysis; renewal management and submissions.

Skills

Account management

Customer service

Analytical skills

Problem solving

MS Office

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. The role requires coordinating day-to-day admin and customer service, resolving complex issues, and maintaining data accuracy across agency systems.

The ideal candidate will have 3–5 years in account management, an active P&C license (CIC preferred), strong analytical and communication skills, and proficiency in MS Office.