Remote Account Manager - Commercial Insurance (Construction)

Insurance Office of America; Universal City (TX); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Competitive salary & bonus potential

Company-paid health insurance

Paid holidays and vacation time

401K with employer match

Career growth opportunities

Work-life balance

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. The role involves coordinating day-to-day admin and customer service activities, resolving complex issues, and ensuring accuracy across policy administration, billing, and renewals.

The ideal candidate has 3–5 years in account management or 5+ years in insurance, with an active P&C license (CIC preferred).

Qualifications

• 3-5 years of account management experience or 5+ years in the insurance industry.
• Active property & casualty (P&C) licensing; CIC or equivalent designation preferred.
• Strong analytical, problem-solving, and decision-making skills.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Direct daily activities of the account management team and monitor policy expirations and renewals.
• Renewal process: conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor delinquent accounts and collect outstanding balances; maintain agency management systems and carrier/vendor platforms.

Skills

Account management

Insurance brokerage

P&C licensing

CIC designation

MS Office

Education

High School Diploma

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. The role involves coordinating day-to-day admin and customer service activities, resolving complex issues, and ensuring accuracy across policy administration, billing, and renewals.

The ideal candidate has 3–5 years in account management or 5+ years in insurance, with an active P&C license (CIC preferred).