Remote Account Manager: Client Growth & Renewal

Inspira Financial Trust, LLC in; Oak Brook (IL); Remote; USD 60,000 - 90,000; Full time

Job summary

Inspira Financial Trust, LLC is seeking an Account Manager (Remote) in Finance to manage client relationships, coordinate service delivery, and serve as the main point of contact for questions and renewals across assigned accounts.

You will develop strong external and internal relationships, monitor performance metrics, propose product and service solutions, and collaborate with cross‑functional teams to implement improvements, with 10–15% travel as required.

Responsibilities

• Develop a mutually rewarding working relationship with client contacts to ensure renewal and retention
• Follow through on outstanding issues to the point of resolution
• Offer creative product and service solutions to address client's evolving needs
• Monitor on an on-going basis client's product lines and services to ensure client's needs are being met
• Execute tactical components of the account team's business plan for customer
• Identifies client specific issues, identifies solutions, and may lead resolution working with other operational areas
• Collaborate with account team members and functional support areas on more complex product or service issues to ensure client's needs
• Collaborate cross-functionally to identify, implement, and monitor the customer's service efficiencies, including performance guarantees
• Collaborate with team members on case installation to manage the integration of client's and internal organizations, ensuring a smooth installation
• Review client key performance metrics and identify opportunities for plan design changes and efficiencies
• 10-15% travel required
• Other duties as assigned

Job description

Inspira Financial Trust, LLC is seeking an Account Manager (Remote) in Finance to manage client relationships, coordinate service delivery, and serve as the main point of contact for questions and renewals across assigned accounts.

You will develop strong external and internal relationships, monitor performance metrics, propose product and service solutions, and collaborate with cross‑functional teams to implement improvements, with 10–15% travel as required.