Remote Personal Risk Account Manager — Client Growth & Renewals

NFP, an Aon company; Kansas; On-site; USD 47,000 - 65,000; Full time

Job summary

NFP, an Aon company, is seeking an Account Manager to service client accounts, coordinate renewal processes, and manage communications with advisors, client executives, and carriers. The role emphasizes relationship development and collaboration with senior team members.

The position offers remote eligibility with CST hours preferred, and may involve supporting the Account Management Team as assigned. Experience in personal lines is beneficial, with a P&C license required on hire.

Qualifications

• Highly organized with excellent verbal and written communication skills.
• Self‑confident to make sound independent decisions.
• Effective interaction with a variety of people and ability to work in a team or independently.
• Ability to handle situations calmly, courteously and professionally.
• Customer focused to establish and maintain effective relationships.

Responsibilities

• Proactively develop relationships with carrier and client contacts and take an active role in meetings.
• Prepare and send requests for proposals to applicable insurance carriers and tabulate results. Draft the renewal presentation.
• Lead review of proposals and carrier source documents for accuracy in collaboration with senior team members; begin direct communication with clients and carriers with approval.
• Create and maintain client files in accordance with office procedures and keep policy records in the agency management system.
• Utilize the agency management system, rating system, and carrier websites.
• Answer billing questions from clients and insurance company personnel.

Skills

Verbal communication

Written communication

Organizational skills

Team collaboration

Attention to detail

MS Office

Education

Associate’s Degree

BA/BS preferred

Tools

EPIC

Job description

NFP, an Aon company, is seeking an Account Manager to service client accounts, coordinate renewal processes, and manage communications with advisors, client executives, and carriers. The role emphasizes relationship development and collaboration with senior team members.

The position offers remote eligibility with CST hours preferred, and may involve supporting the Account Management Team as assigned. Experience in personal lines is beneficial, with a P&C license required on hire.