Remote Account Manager - Client Engagement & Adoption

Altus Group; EE. UU.; A distancia; USD 80.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work model

Mentorship program

Extensive training

Descripción de la vacante

Altus Group, a remote-first employer in the United States, seeks an Account Manager, Client Engagement & Adoption for its Mid-Market team. You will own a portfolio of about 150 existing CRE client accounts, serving as the primary contact for engagement, adoption, retention, and growth.

This client-facing, sales-adjacent role operates in a 2:1 model with Sales Executives, focusing on gross retention and collaborative bookings while coordinating with Product, Support, Advisory, and Sales teams.

Formación

• 2–5+ years in Account Management, Customer Success, SDR/BDR, or Sales in SaaS/B2B.
• Proven ability to manage client relationships and drive outcomes.
• Strong communication and relationship-building skills.

Responsabilidades

• Own and manage a portfolio of ~150 CRE client accounts with no new sales responsibility.
• Lead onboarding, product education, usage monitoring, and ongoing engagement to drive adoption.
• Develop relationships with asset managers, operators, analysts, and senior stakeholders.

Conocimientos

Client-facing

Account management

Communication

Adaptability

Coachability

CRM tools

SaaS

B2B

Herramientas

Salesforce

Descripción del empleo

Altus Group, a remote-first employer in the United States, seeks an Account Manager, Client Engagement & Adoption for its Mid-Market team. You will own a portfolio of about 150 existing CRE client accounts, serving as the primary contact for engagement, adoption, retention, and growth.

This client-facing, sales-adjacent role operates in a 2:1 model with Sales Executives, focusing on gross retention and collaborative bookings while coordinating with Product, Support, Advisory, and Sales teams.