Director of Remote Client Success & Strategic Accounts

Altus Receivables Managment, Inc.; Metairie (LA); Remote; USD 200.000 - 300.000; Vollzeit

Zusammenfassung

Altus Commercial Receivables seeks a seasoned Director to lead a team of Account Managers focused on client success and retention. The role partners with executives to drive strategic client initiatives and revenue growth across a remote, travel‑heavy remit.

You will coach, develop, and align client service with business objectives, ensuring high-quality delivery, strategic reviews, and proactive risk management.

Qualifikationen

• Proven experience leading Account Management, Client Success, or related teams.
• Track record in client retention, relationship growth, and business performance.
• Experience with executive-level relationships and strategic reviews.
• Strong understanding of collections, A/R management, or related field.
• Proficiency with Salesforce and data-driven decision-making.
• Willingness to travel up to 25%.

Aufgaben

• Lead and develop a dedicated Account Management team.
• Build executive-level client relationships and handle escalations.
• Drive client retention, account growth, and strategic partnerships.
• Oversee strategic planning and performance metrics with data analytics.
• Ensure effective utilization of Salesforce to forecast and report.

Kenntnisse

Account Management Leadership

Client Relationship Management

Salesforce

Data-Driven Decision Making

Strategic Planning

Communication & Presentation

Negotiation

Analytical Thinking

Travel readiness

Tools

Salesforce

Business Reporting

Forecasting & Analytics

Jobbeschreibung

Altus Commercial Receivables seeks a seasoned Director to lead a team of Account Managers focused on client success and retention. The role partners with executives to drive strategic client initiatives and revenue growth across a remote, travel‑heavy remit.

You will coach, develop, and align client service with business objectives, ensuring high-quality delivery, strategic reviews, and proactive risk management.