Remote Account Manager Associate, Commercial Lines

Insurance Office Of America, Inc.; Dana Point (CA); Remote; USD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive salaries and bonus

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Professional growth opportunities

Respectful culture and work-life bal

Job summary

Insurance Office Of America, Inc. is seeking an Account Manager Associate - Commercial Lines to support the account team, producer, and assigned group of accounts.

You will help with policy administration, billing, claims, and coverage analysis while maintaining service standards. The role requires an active P&C license, the ability to work Pacific Time hours (M-F 8am–5pm), and is open to residents in California, Nevada, Oregon, Washington and Arizona with potential hybrid onsite

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Active licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Maintain technical competence and industry expertise.
• Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Process tasks accurately and within required timeframes.

Skills

Account management

Customer service

Analytical skills

MS Office

Education

High School Diploma

P&C license

Tools

MS Office

Job description

Insurance Office Of America, Inc. is seeking an Account Manager Associate - Commercial Lines to support the account team, producer, and assigned group of accounts.

You will help with policy administration, billing, claims, and coverage analysis while maintaining service standards. The role requires an active P&C license, the ability to work Pacific Time hours (M-F 8am–5pm), and is open to residents in California, Nevada, Oregon, Washington and Arizona with potential hybrid onsite