Remote Account Growth Lead - AI-Native Manufacturing

Fulcrum Pro; United States; À distance; USD 90 000 - 135 000; Plein temps

Avantages offerts par ce poste

401(k) matching after 90 days

Health, dental, and vision benefits

Unlimited vacation policy with minimum

Cell phone & internet plan coverage

Résumé du poste

Fulcrum Pro, an AI-native manufacturing software company, seeks an Account Manager to own and grow a portfolio of customer relationships remotely in the U.S., including renewals and expansions. You will partner with Product, Engineering and Support to translate customer needs into practical, scalable solutions, using AI and low‑code tools where appropriate.

We value initiative, curiosity, and a results-driven mindset, with a compensation package that includes base salary, OTE, equity, and

Qualifications

• Experience in account management for tech or SaaS products.
• Proven ability to renew, upsell, and expand revenue.
• Strong discovery, negotiation, and relationship management skills.
• Experience with manufacturing, ERP, or supply chain is a plus.
• Comfort with AI tools and low-code platforms.

Responsabilités

• Own a portfolio of customer accounts, building relationships with stakeholders.
• Lead commercial conversations from discovery to closing expansion opportunities.
• Manage renewals, retention, upsells, and expansion revenue.
• Collaborate with Product, Engineering, Launch and Support to translate needs into solutions.
• Develop account plans, forecasts, and risk mitigation strategies.
• Expand relationships across customer organizations to uncover new value.

Connaissances

Account management

Customer expansion

Consultative sales

Relationship management

Discovery

Negotiation

Description du poste

Fulcrum Pro, an AI-native manufacturing software company, seeks an Account Manager to own and grow a portfolio of customer relationships remotely in the U.S., including renewals and expansions. You will partner with Product, Engineering and Support to translate customer needs into practical, scalable solutions, using AI and low‑code tools where appropriate.

We value initiative, curiosity, and a results-driven mindset, with a compensation package that includes base salary, OTE, equity, and