AI Account Manager - Remote Growth Solutions

APTEAN; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

APTEAN, a global provider of industry-specific software, is seeking an Account Manager, AI to join our remote US team. You will manage and grow relationships across an existing customer portfolio, focusing on identifying opportunities where AI and Aptean's solutions deliver measurable business value.

In this role you will drive retention and expansion, collaborate with cross-functional teams, and maintain accurate CRM data to support forecasts.

Qualifications

• Experience in Account Management, Customer Success, or sales within AI solutions, SaaS, or tech environments.
• Proven ability to upsell and expand existing accounts.
• Strong ability to translate AI capabilities into business value for diverse stakeholders.
• Comfort communicating with executives and technical teams.

Responsibilities

• Manage and grow relationships across an assigned customer portfolio, focusing on AI-driven value.
• Identify expansion opportunities across AI agents, SaaS conversions, add-ons, and upgrades.
• Develop strategic account plans, maintain quotes, pipeline, and forecasts.
• Maintain accurate CRM data and provide reliable forecasts to sales leadership.
• Collaborate with Sales Engineering, Customer Success, Product, and other teams to support engagements.

Skills

Account management

Customer success

AI solutions

SaaS sales

Strategic account planning

CRM forecasting

Tools

CRM systems

Job description

APTEAN, a global provider of industry-specific software, is seeking an Account Manager, AI to join our remote US team. You will manage and grow relationships across an existing customer portfolio, focusing on identifying opportunities where AI and Aptean's solutions deliver measurable business value.

In this role you will drive retention and expansion, collaborate with cross-functional teams, and maintain accurate CRM data to support forecasts.