Remote Account Executive - Sustainability Solutions

Divert360; Houston, Northern (TX, KY); Hybrid; USD 50,000 - 61,000; Full time

Benefits offered by this job

401(k)

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Company holidays

Floating holidays

Sick time

Job summary

Divert360, a Houston-based waste management solutions provider, seeks an Account Executive/Manager in the Houston area. This remote, work-from-home role includes monthly in-person days from the Richmond area office and occasional local travel.

You will ensure client satisfaction, retention, and growth, with potential advancement based on performance. Qualified candidates have a bachelor’s degree or 3–5 years in account management, strong Microsoft 365 skills, and excellent communication.

Qualifications

• Bachelor's degree or 3–5 years account management experience
• Proficiency with Microsoft 365 suite including SharePoint, Outlook, Teams
• Advanced skills in Word and Excel
• Comfortable working with numbers and basic calculations
• Ability to build long-term client relationships
• Excellent verbal and written communication
• Strong analytical and critical thinking skills
• Commitment to exceptional customer service

Responsibilities

• Service Management: respond to inquiries and resolve issues to maintain satisfaction
• Identify opportunities to upsell services and grow revenue per client
• Compile client sustainability data and address concerns to meet goals
• Manage vendor services to ensure completion and satisfaction
• Relationship Management: be primary client contact and nurture loyalty
• Maintain existing accounts with strong, long-term relationships
• Communicate effectively to ensure client needs are met
• Lead regular strategic reviews with clients to align service needs
• Provide expert guidance exceeding client expectations
• Oversee vendor relationships and contracts
• Operational Management: understand offerings to spot improvement opportunities
• Update CRM with calls, meetings, emails, and documents
• Maintain COI renewals
• Perform other duties supporting company objectives

Skills

Account management

Client relationship building

Communication skills

Analytical thinking

Self-motivated

Detail oriented

Customer service

Problem solving

Education

Bachelor's degree or 3-5 years account mgmt experience

Tools

Microsoft 365 Suite

SharePoint

Outlook

Teams

Word

Excel

Job description

Divert360, a Houston-based waste management solutions provider, seeks an Account Executive/Manager in the Houston area. This remote, work-from-home role includes monthly in-person days from the Richmond area office and occasional local travel.

You will ensure client satisfaction, retention, and growth, with potential advancement based on performance. Qualified candidates have a bachelor’s degree or 3–5 years in account management, strong Microsoft 365 skills, and excellent communication.