Remote: Hire Score LLC – Partnering with a national environmental services organization Employment Type: Full-time Seniority Level: Mid-Senior
About the Role
We are partnering with a rapidly growing environmental services company with a national footprint to hire an Account Manager for Remote position. This newly created role will manage a portfolio of strategic client accounts, deepen long-term relationships, and drive retention and revenue growth. A hybrid schedule is available after training.
This is a relationship-first, quota-bearing role focused on expanding and retaining an existing book of business. Ideal for someone proactive, organized, and motivated by strengthening customer partnerships.
What You’ll Do
- Serve as the primary relationship owner for an assigned portfolio of strategic accounts.
- Drive retention by tracking renewal dates, developing account profiles, and proactively identifying at-risk accounts.
- Grow your book through service increases, additional properties, and portfolio expansion within existing clients.
- Maintain a proactive cadence of account reviews, portfolio audits, and renewal conversations.Resolve service or billing issues by coordinating with internal teams and ensuring follow-through.
- Partner cross-functionally to maintain account health and keep your pipeline of expansion opportunities current.
- Maintain accurate CRM records for account status, renewal risk, and growth opportunities.
What Success Looks Like
- Low, well-managed churn with early identification of at-risk accounts.
- Consistent client touchpoints and accurate account/renewal documentation.
- Measurable quarterly revenue growth within your existing portfolio.
Qualifications
- Experience in waste, environmental services, or related B2B account management / customer success preferred.
- Experience managing multi-location or multi-property client portfolios.
- Background inheriting and managing an existing book of business following a structured sales handoff.
- Comfortable owning a quota and closing expansion revenue through renewals, upsells, and service growth.
- Strong relationship-building skills with the ability to earn trust with senior client stakeholders.
- Proactive, organized, and able to identify risks and opportunities early.
- Strong professional presence and comfort serving as the face of the company.
- CRM experience (HubSpot or similar).
- Strong follow-through and attention to detail.