Remote Account Executive – HELP Growth & Digital Adoption

Shine Early Learning Inc

United States

Remote

USD 100,000 - 110,000

Full time

9 days ago

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Benefits offered by this job

Health insurance

HSA

401(k) retirement plan with company 4%

Disability insurance

Professional development reimburse

Employee assistance program

Wellness programs

Pet insurance

ID theft protection

Employee discounts

Job summary

Shine Early Learning Inc. is seeking an Account Executive to own the management and growth of the Hawaii HELP product suite, including HELP Connect. You will nurture relationships with Early Intervention programs, ECE providers, and state agencies while driving new business and expansions.

The role emphasizes relationship-building, consultative selling, and revenue accountability, with remote work options and travel up to 25% as you scale adoption of training and certification offerings.

Qualifications

Education: Bachelor's degree in Early Childhood Education, Early Intervention, Child Development, Business, or a related field preferred.
Experience: 5+ years of professional experience in Early Intervention, Early Childhood Education, Early Head Start, or a related field.
Relationship Management: Demonstrated ability to build trusted relationships with customers, partners, or stakeholders; understand their needs; and provide consultative guidance and support.
Commercial Aptitude: Entrepreneurial, results-oriented mindset with the ability to identify opportunities, influence decisions, and drive customer adoption and growth.
Industry Knowledge: Understanding of the Early Intervention and early childhood service delivery landscape, including program operations, funding structures, and the needs of providers and administrators.
Technology: Comfort learning and demonstrating digital tools; experience with CRM systems or SaaS platforms is a plus.

Responsibilities

Serve as the primary commercial owner of Shine Early Learning's existing HELP customer base, managing relationships with Early Intervention programs, Early Head Start, and other customer segments.
Develop and execute account plans to drive retention, expansion, and upsell across the HELP suite.
Lead conversion of print-based HELP customers to HELP Connect, with structured migration and onboarding support.
Identify and pursue upsell opportunities to HELP training, certification, and professional development offerings.
Track and report on account health metrics, renewal rates, and expansion pipeline.
Serve as a trusted partner and resource to existing customers navigating the transition from print to digital.
Develop and execute annual sales plans to grow the HELP customer base with new logos.
Own the new business sales funnel – from lead generation and pipeline development through close.
Drive adoption of HELP Connect as a standalone digital/SaaS offering in new markets.
Identify new market segments, distribution channels, and partnership opportunities to expand reach.
Represent Shine Early Learning at key sector conferences, coalitions, and stakeholder convenings.
Collaborate with Product to provide market and customer feedback that informs the HELP Connect, print, and training roadmaps.
Work with Marketing on go-to-market strategies, sales enablement materials, and demand generation.
Partner with Shine Early Learning's broader sales and marketing teams to create coordinated go-to-market strategies where services and products intersect.
Forecasting & Operations: Maintain accurate pipeline reporting and revenue forecasting in CRM.
Analyze sales data to identify trends, risks, and opportunities; report to CGO on a regular cadence.