Account Executive, HELP

Shine Early Learning Inc; City of Niagara Falls (NY); À distance; USD 100 000 - 110 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits

Base salary + commission

Remote work options

Travel up to 40%

Résumé du poste

Shine Early Learning Inc is seeking an Account Executive to manage the HELP product suite, including print, HELP Connect, and training offerings. The role targets growth across Early Intervention services, Early Childhood providers, and state agencies, with a focus on migrating customers from print to digital and expanding training adoption.

The ideal candidate will be relationship-driven, consultative, and capable of growing the HELP ecosystem while meeting revenue targets.

Qualifications

• 5+ years of professional experience in Early Intervention, Early Childhood Education, Early Head Start, or related field.
• Relationship management: build trusted customer relationships and provide consultative guidance.
• Commercial aptitude: entrepreneurial, results-oriented with ability to drive adoption and growth.

Responsabilités

• Own the ACCOUNT management and growth of Shine HELP customers, including early intervention programs and related providers.
• Develop and execute annual sales plans; drive retention, expansion, and upsell across HELP suite.
• Lead migration of print-based HELP customers to HELP Connect with onboarding support and create new business opportunities.
• Forecast and report on revenue, pipeline health, and expansion opportunities; collaborate with cross-functional teams.

Connaissances

Relationship Management

Commercial Aptitude

Strategic Sales & Growth

Formation

Bachelor's degree in related field

Outils

CRM systems

SaaS platforms

Description du poste

Mission Statement & Values:Our mission is bold: To design and deliver research and evidence-based approaches to eliminate the gaps between young children's inherent potential and their achievement in school and life. With our partners, we accelerate child and family outcomes that honor all of the aspirations and cultures of the communities we serve.Our values: Data-Informed Learning; Transparent & Open Communication; Growth Mindset; Championing Equality; Caring Teams & Communities.Job Summary:As the Account Executive, HELP at Shine Early Learning, you will own the management and growth of the Hawaii Early Learning Profile (HELP) product suite. HELP is a comprehensive birth-to-3 development assessment suite encompassing print materials, HELP Connect (a digital assessment platform), and associated training and certification offerings.As Account Executive, you will be responsible for both account management and new business development across a diverse customer base including Early Intervention service providers, Early Childhood Education providers, Early Head Start providers, and relevant local, regional, and state agencies. You will be responsible for delivering new customer acquisition, as well as account expansion by migrating customers from print to HELP Connect, and expanding adoption of training and certification offerings.Our ideal candidate is passionate about supporting the development of children from birth to age three and brings hands-on experience in Early Intervention, Early Childhood Education, or a related field. They understand the needs of practitioners and programs serving young children and are excited to help customers use HELP more effectively to improve outcomes. We are looking for someone who is relationship-oriented, consultative, entrepreneurial, and motivated to grow the reach and impact of HELP. Prior sales experience is not required, but candidates must be comfortable with the commercial aspects of the role, including building customer relationships, identifying growth opportunities, and being accountable for revenue targets.This role reports to the Chief Growth Officer and operates as an individual contributor, with the potential to build and lead a larger team as the business scales.Essential Duties & Responsibilities:Account Management & Customer Growth:Serve as the primary commercial owner of Shine Early Learning's existing HELP customer base, managing relationships with Early Intervention programs, Early Head Start, and other customer segmentsDevelop and execute account plans to drive retention, expansion, and upsell across the HELP suiteLead conversion of print-based HELP customers to HELP Connect, with structured migration and onboarding supportIdentify and pursue upsell opportunities to HELP training, certification, and professional development offeringsTrack and report on account health metrics, renewal rates, and expansion pipelineServe as a trusted partner and resource to existing customers navigating the transition from print to digitalNew Business Development:Develop and execute annual sales plans to grow the HELP customer base with new logosOwn the new business sales funnel — from lead generation and pipeline development through closeDrive adoption of HELP Connect as a standalone digital/SaaS offering in new marketsIdentify new market segments, distribution channels, and partnership opportunities to expand reachRepresent Shine Early Learning at key sector conferences, coalitions, and stakeholder conveningsCross-Functional Collaboration:Partner with Product to provide market and customer feedback that informs the HELP Connect, print, and training roadmapsCollaborate with Marketing on go-to-market strategies, sales enablement materials, and demand generationWork with the Learning & Impact Team to bundle and position professional development offerings alongside HELPPartner with Shine Early Learning's broader sales and marketing teams to create coordinated go-to-market strategies where services and products intersectAs the product business scales, define and build the sales team structure to support growthForecasting & Operations:Maintain accurate pipeline reporting and revenue forecasting in CRMAnalyze sales data to identify trends, risks, and opportunities; report to CGO on a regular cadenceContribute to Acelero, Inc. community of practice by:Demonstrating leadership in alignment of work and approach to company vision, mission, core values and the advancement of diversity, equity, inclusion and belongingServing as an active member of the Acelero Shine Senior Director Leadership Team (SDLT)Communicating department goals and progress frequently and effectively with Acelero, Inc. executive leadership, business unit leaders, and other appropriate internal and external stakeholdersPartnering in cross-network communications and development activities to advance Acelero's strategic prioritiesEnsuring that sales strategies align with Acelero's organizational culture, values, and commitment to diversity, equity, and inclusionPromoting a culture of shared purpose and collaborationJob Specifications:To perform this job successfully, an individual must be able to carry out each essential duty in a satisfactory manner. The job specifications listed are representative of the education and experience, the physical requirements, as well as the knowledge, skill and/or ability (KSAs) that are generally necessary for the role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Job Requirements & Qualifications:Education: Bachelor's degree in Early Childhood Education, Early Intervention, Child Development, Business, or a related field preferredExperience: 5+ years of professional experience in Early Intervention, Early Childhood Education, Early Head Start, or a related field, with a strong understanding of birth-to-three development, developmental assessment, and the needs of practitioners and programs.Relationship Management: Demonstrated ability to build trusted relationships with customers, partners, or stakeholders; understand their needs; and provide consultative guidance and support.Commercial Aptitude: Entrepreneurial, results-oriented mindset with the ability to identify opportunities, influence decisions, and drive customer adoption and growth. Prior sales experience is not required, but candidates must be motivated to own and achieve revenue targets.Industry Knowledge: Understanding of the Early Intervention and early childhood service delivery landscape, including program operations, funding structures, and the needs of providers and administrators.Technology: Comfort learning and demonstrating digital tools and supporting customers in adopting new technology. Experience with CRM systems or SaaS platforms is a plus.Preferred Qualifications:Experience driving digital transformation / print-to-digital migration with an existing customer baseFamiliarity with HELP, ASQ, or other developmental screening and assessment toolsKnowledge of the early childhood regulatory and funding landscapeAdditional Requirements:Physical exam and background checks are required for this position.Travel required locally or long-distance up to 40% of the time for work-related meetings and functions.Must have a valid driver’s license and/or reliable transportation.Physical Requirements:Ability to sit most of the time with some bending and reaching.Ability to stand, walk, and bend periodically.Ability to engage in repetitive movement of wrists, hands, and fingers – typing and/or writing.Ability to work frequently at close visual range (i.e. preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading).Ability to receive and respond to oral communication.Ability to exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects.Work Environment:Work is generally performed in a remote environment.Standard office equipment generally used includes:Smartphone/TelephonePersonal Computer (monitor, keyboard, and mouse), Laptop, or TabletMay be required to operate a motor vehicle during the course of duties.When, Where, and How MuchWhen: Fall/Winter 2026Where: Remote (25% Travel)How Much: $100k-110k Base Salary + Commission & Comprehensive Benefits PackageWhy You’ll Love Working With UsAt Shine Early Learning, our mission is bold: to eliminate the gap between children’s inherent potential and their achievement in school and life. With our partners, we accelerate child and family outcomes that honor the aspirations and cultures of the communities we serve.As part of the Strategy & Growth team, you’ll help build the systems and infrastructure that make mission-aligned growth possible. Your work will directly support leaders making decisions that expand access, strengthen partnerships, and increase impact for children and families nationwide.Robust benefits that support your total wellbeing, including:Medical, Dental, and Vision Insurance with multiple plan options to fit your needsHealth Savings Account (HSA) with company contributions up to $800 annuallyFlexible Spending Accounts (FSA) for health and dependent care expenses401(k) Retirement Plan with up to 4% company match and immediate vestingCompany-paid Short-Term and Long-Term Disability and Basic Life InsuranceUp to $500 per year in Professional Development ReimbursementsEmployee Assistance Program (EAP) with counseling and mental wellness supportWellness Programs, including virtual fitness, nutrition, and mindfulness classesPet Insurance, Legal Assistance, ID Theft Protection, and Employee Discount PerksWe are an equal opportunity employer committed to creating a diverse and healthy workplace.We are an equal opportunity employer, committed to creating a diverse and healthy workplace.