Remote Academic Programs Support Specialist

MUST University; United States; Remote; USD 42,000 - 56,000; Full time

Job summary

MUST University seeks an Assistant Coordinator to support the Relationship Coordinator and Program Coordinator in managing an assigned academic program. The role focuses on facilitating communication among faculty, students, and staff, and ensuring smooth academic operations.

You will assist in generating reports, organizing meetings, maintaining records, and serving as the first point of contact for student inquiries.

Qualifications

• Bachelor’s degree in Education, Administration, or related field.
• Minimum 1 year experience in academic operations or student support.
• Strong written and verbal communication in English; additional languages preferred.

Responsibilities

• Schedule meetings, track tasks, and compile program reports.
• Provide administrative support for curriculum planning and calendars.
• Maintain academic records in the university management system.
• Respond to student questions and facilitate communication with the Coordinator.
• Organize schedules, calendars, and task tracking.
• Respond to service tickets via FreshDesk and escalate as needed.
• Support ad hoc projects from Academic Director, Program Coordinator, or Relationship Coordinator.

Skills

Academic operations experience

English proficiency

Remote collaboration

Education

Bachelor’s Degree in Education/Administration or related field

Master’s degree preferred

Tools

FreshDesk

MS Excel

MS Word

Learning Management System (LMS)

Job description

MUST University seeks an Assistant Coordinator to support the Relationship Coordinator and Program Coordinator in managing an assigned academic program. The role focuses on facilitating communication among faculty, students, and staff, and ensuring smooth academic operations.

You will assist in generating reports, organizing meetings, maintaining records, and serving as the first point of contact for student inquiries.