Remote 988 Clinical Supervisor — Lead Crisis Team

Crisis Connections; Arizona; Remote; USD 86,000 - 94,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Retirement benefits

Transit benefits

Ongoing training and professional dev

Job summary

Crisis Connections is a fully remote organization. The 988 Clinical Supervisor role supports frontline crisis responders who provide life-saving, compassionate assistance. Must reside in Washington State, Arizona, Ohio, or Texas; license-eligible professionals encouraged to apply.

This is a hands-on leadership position with impact, mentorship, and service. You will lead, mentor, and develop the crisis team, ensuring timely, clinical excellence and 24/7 coverage while collaborating with health

Qualifications

• Master’s degree in a mental health field is required.
• Licensed or license-eligible in counseling or social work.
• AAC credential must be obtained by end of probation.

Responsibilities

• Supervise, coach, and support crisis line staff and volunteers.
• Provide clinical guidance during real-time crisis situations.
• Support daily operations in a 24/7 crisis contact center.
• Train staff on best practices, policies, and crisis intervention.
• Monitor call and performance trends to ensure quality.
• Partner with internal leaders and external behavioral health providers.

Skills

Communication

Documentation

Computer skills

Education

Master’s degree in Counseling, Social Work, Psychology, or a related field

Licensure (or associate licensure) in counseling or social work

Agency Affiliated Counselor (AAC) credential

Job description

Crisis Connections is a fully remote organization. The 988 Clinical Supervisor role supports frontline crisis responders who provide life-saving, compassionate assistance. Must reside in Washington State, Arizona, Ohio, or Texas; license-eligible professionals encouraged to apply.

This is a hands-on leadership position with impact, mentorship, and service. You will lead, mentor, and develop the crisis team, ensuring timely, clinical excellence and 24/7 coverage while collaborating with health