Remote Clinical Crisis Supervisor

Crisis Connections; Texas; Remote; USD 86,000 - 94,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

Retirement and transit benefits

Ongoing training and professional dev

Mission-driven, inclusive workplace

Equity and belonging

Job summary

Crisis Connections, a Washington-based crisis response organization, seeks an experienced 988 Clinical Supervisor to lead frontline crisis responders delivering compassionate, life-saving support to individuals in crisis. This hands-on leadership role is for a licensed mental health professional who thrives in fast-paced environments and values mentorship, service, and impact.

You will guide clinical practice, ensure 24/7 coverage, supervise staff remotely for eligible states, partner with

Qualifications

• Master’s degree in Counseling, Social Work, Psychology, or related field.
• Licensed or license-eligible mental health professional under Washington State standards.
• Licensure (or associate licensure) in counseling or social work.
• Experience supporting individuals in crisis.
• AAC credential required by the end of the probationary period; reimbursement of credential cost.

Responsibilities

• Supervise, coach, and support crisis line staff and volunteers.
• Provide clinical guidance and mentorship during real-time crisis situations.
• Support daily operations in a 24/7 crisis contact center.
• Train staff on best practices, policies, and crisis intervention techniques.
• Monitor call and performance trends to ensure quality and consistency.
• Partner with internal leaders and external behavioral health providers.

Skills

Strong communication

Documentation

Computer skills

Education

Master’s degree in Counseling, Social Work, Psychology, or related field

Job description

Crisis Connections, a Washington-based crisis response organization, seeks an experienced 988 Clinical Supervisor to lead frontline crisis responders delivering compassionate, life-saving support to individuals in crisis. This hands-on leadership role is for a licensed mental health professional who thrives in fast-paced environments and values mentorship, service, and impact.

You will guide clinical practice, ensure 24/7 coverage, supervise staff remotely for eligible states, partner with