Remote 3rd-Party Collections Specialist — Commission

LCS Financial Services Corporation; Columbia (SC); À distance; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Remote work

Commission

Mon-Fri schedule

Health insurance

Life and disability insurance

401k

Paid holidays

DTO

Team environment

Résumé du poste

LCS Financial Services Corporation offers a 100% remote Collections Specialist role, ideal for experienced debt collectors who excel in negotiation and regulation-compliant conversations. You will manage portfolios, negotiate settlements, and work from a distraction-free home office while meeting performance targets.

The position emphasizes independent work within a nationwide team, with opportunities for additional earnings through commissions and a comprehensive benefits package, including

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage accounts and negotiate settlements.
• Excellent verbal communication and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while meeting team goals.
• Knowledge of debt collection laws and regulations.
• High school diploma or equivalent.
• Quiet, distraction-minimized remote workspace.
• Reliable internet connectivity.
• Available during scheduled hours.
• Must reside and work in an LCS-approved state.

Responsabilités

• Manage inbound and outbound collection calls to negotiate resolutions.
• Negotiate payment arrangements and settlements per borrowers' finances.
• Use skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize collection activities.
• Work toward individual and departmental performance goals.
• Maintain detailed account documentation.
• Deliver professional customer interactions while handling difficult conversations.
• Ensure compliance with applicable laws and company policies.
• Maintain communication with management and teammates while remote.

Connaissances

Negotiation

Persuasion

Active listening

Verbal communication

Organizational skills

Independent worker

Remote work

Debt collection

Formation

High school diploma

Outils

Skip-tracing tools

Collection management systems

Telephone systems

Description du poste

LCS Financial Services Corporation offers a 100% remote Collections Specialist role, ideal for experienced debt collectors who excel in negotiation and regulation-compliant conversations. You will manage portfolios, negotiate settlements, and work from a distraction-free home office while meeting performance targets.

The position emphasizes independent work within a nationwide team, with opportunities for additional earnings through commissions and a comprehensive benefits package, including