Remote 3rd-Party Collections Specialist — Commission

LCS Financial Services Corporation; Yuma (AZ); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Remote work

Commission pay

Flexible schedule

Medical Insurance

Life & Disability Insurance

401k Retirement Plan

Paid Holidays

DTO program

Team environment

Job summary

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to work from home in the United States. The role requires 2+ years in third-party debt collection, with emphasis on negotiation and compliance. You will handle inbound/outbound calls, negotiate settlements, and use skip-tracing to locate accounts.

Team-oriented, performance-driven environment with competitive compensation and benefits. Remote, Mon-Fri schedule, and nationwide eligibility.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Knowledge of applicable debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional, distraction-minimized remote workspace.
• Reliable internet connectivity sufficient to perform job responsibilities.
• Must reside and work in an LCS-approved state.

Responsibilities

• Managing inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiating payment arrangements and settlement agreements based on borrowers' individual financial circumstances.
• Utilizing skip-tracing tools and investigative techniques to locate borrowers and relevant assets.
• Managing assigned account portfolios and prioritizing collection activities to maximize recovery opportunities.
• Consistently working toward individual and departmental performance goals.
• Maintaining accurate and detailed account documentation.
• Delivering professional, respectful customer interactions while navigating difficult conversations.
• Ensuring compliance with applicable federal, state, and local collection laws, company policies, and regulatory requirements.
• Maintaining consistent communication with management and team members while working remotely.

Skills

Negotiation

Persuasion

Communication

Time management

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to work from home in the United States. The role requires 2+ years in third-party debt collection, with emphasis on negotiation and compliance. You will handle inbound/outbound calls, negotiate settlements, and use skip-tracing to locate accounts.

Team-oriented, performance-driven environment with competitive compensation and benefits. Remote, Mon-Fri schedule, and nationwide eligibility.