Remote 3rd-Party Collections Specialist (Commission)

LCS Financial Services Corporation; Columbia (SC); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Remote position

Commission

Weekdays schedule

Insurance benefits

401k

Job summary

LCS Financial Services Corporation is hiring remote Collections Specialists to join a nationwide team. The role emphasizes negotiating resolutions on delinquent accounts from a home-based setup, with focus on compliance and high productivity.

Ideal candidates have at least 2 years of third-party debt collection experience, excellent communication skills, and the ability to work independently while meeting team goals. Position offers commission and a weekday schedule.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate settlements.
• Excellent verbal communication and active listening.
• Strong attention to detail and organizational skills.
• Ability to work independently while supporting team goals.
• Professionalism, reliability, and a positive attitude.
• Working knowledge of debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a confidential remote workspace with reliable internet.

Responsibilities

• Manage inbound and outbound calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlements based on borrowers’ finances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Prioritize collection activities to maximize recovery opportunities.
• Maintain accurate account documentation and progress toward goals.
• Deliver professional, respectful interactions during difficult conversations.
• Ensure compliance with applicable laws and company policies.
• Communicate with management and teammates while working remotely.

Skills

Negotiation

Persuasion

Active listening

Telephone etiquette

Organizational skills

Independent work

Remote work

Education

High School diploma or equivalent

Tools

Skip-tracing tools

Collection systems

Job description

LCS Financial Services Corporation is hiring remote Collections Specialists to join a nationwide team. The role emphasizes negotiating resolutions on delinquent accounts from a home-based setup, with focus on compliance and high productivity.

Ideal candidates have at least 2 years of third-party debt collection experience, excellent communication skills, and the ability to work independently while meeting team goals. Position offers commission and a weekday schedule.