Remote 3rd-Party Collections Specialist (Commission)

LCS Financial Services Corporation; Clayton (NC); Remote; USD 42,000 - 68,000; Full time

Benefits offered by this job

Remote work

Commission

Flexible schedule

Healthcare

401k

Paid holidays

DTO

Team environment

Job summary

LCS Financial Services Corporation is seeking a Remote Collections Specialist to join a nationwide, performance-driven team. This role focuses on negotiating resolutions, arranging payment plans, and maintaining compliant practices from a home office.

Ideal candidates have 2+ years in third-party debt collection, strong negotiation skills, and the ability to work independently while meeting daily targets. Remote work, commission, and a full benefits package are offered.

Qualifications

• Minimum 2 years in third-party debt collection or similar experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Excellent verbal communication and telephone etiquette.
• Ability to work independently and maintain professional remote workspace.
• Knowledge of relevant debt collection laws and regulations.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlements based on borrower circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Maintain accurate account documentation and prioritize recovery opportunities.
• Ensure compliance with federal, state, and local debt collection laws and company policies.
• Communicate with management and teammates while working remotely.

Skills

Negotiation

Communication

Customer service

Time management

Independent work

Regulatory knowledge

Education

High school diploma

Job description

LCS Financial Services Corporation is seeking a Remote Collections Specialist to join a nationwide, performance-driven team. This role focuses on negotiating resolutions, arranging payment plans, and maintaining compliant practices from a home office.

Ideal candidates have 2+ years in third-party debt collection, strong negotiation skills, and the ability to work independently while meeting daily targets. Remote work, commission, and a full benefits package are offered.