Remote 3rd-Party Collections Specialist | Commission Eligible

LCS Financial Services Corporation; Nashville (TN); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

100% Remote

Commission

Mon-Fri Schedule

Medical/Dental/Vision

Life Insurance & Disability

401k Retirement Plan

Paid Holidays

DTO (Discretionary Time Off)

Team-Oriented Environment

Job summary

LCS Financial Services Corporation is seeking an experienced Collections Specialist to work remotely from home with a nationwide team. You will handle inbound and outbound calls, negotiate settlements, and manage accounts while maintaining regulatory compliance and high professionalism.

The role emphasizes performance, independence, and consistent productivity. Candidates should have at least 2 years in third-party debt collection, strong negotiation and communication skills, and the ability to

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Ability to manage accounts and negotiate payment arrangements.
• Excellent verbal communication and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Knowledge of debt collection laws and regulations.
• High school diploma or equivalent.
• Quiet, distraction-free remote workspace with reliable internet.
• Must reside and work in an LCS-approved state.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions.
• Negotiate payment arrangements and settlements based on financial circumstances.
• Use skip-tracing tools to locate borrowers and assets.
• Prioritize accounts to maximize recovery opportunities.
• Maintain accurate account documentation.
• Deliver professional, respectful customer interactions.
• Ensure compliance with applicable laws and company policies.

Skills

Debt collection

Negotiation

Communication

Organization

Independence

Remote work

Regulatory knowledge

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking an experienced Collections Specialist to work remotely from home with a nationwide team. You will handle inbound and outbound calls, negotiate settlements, and manage accounts while maintaining regulatory compliance and high professionalism.

The role emphasizes performance, independence, and consistent productivity. Candidates should have at least 2 years in third-party debt collection, strong negotiation and communication skills, and the ability to