Remote 3rd-Party Collections Specialist

LCS Financial Services Corporation; Wisconsin; Remote; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

100% Remote Position

Commission

Monday–Friday Schedule

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays

Discretionary Time Off (DTO)

Team-Oriented Environment

Zusammenfassung

LCS Financial Services Corporation is seeking an experienced Remote Collections Specialist to join a nationwide team. You will manage inbound/outbound calls, negotiate settlements, and ensure compliance while working from a home office.

We reward performance with commission, provide a Monday–Friday schedule, and offer 100% remote employment with comprehensive benefits and a structured PTO policy. Ready to contribute your collection expertise from anywhere in approved states?

Qualifikationen

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Working knowledge of applicable debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to work independently while maintaining a professional remote workspace.

Aufgaben

• Managing inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiating payment arrangements and settlement agreements based on borrowers' individual financial circumstances.
• Utilizing skip-tracing tools and investigative techniques to locate borrowers and relevant assets.
• Managing assigned account portfolios and prioritizing collection activities to maximize recovery opportunities.
• Consistently working toward individual and departmental performance goals.
• Maintaining accurate and detailed account documentation.
• Delivering professional, respectful customer interactions while navigating difficult conversations.
• Ensuring compliance with applicable federal, state, and local collection laws, company policies, and regulatory requirements.
• Maintaining consistent communication with management and team members while working remotely.

Kenntnisse

Negotiation

Persuasion

Conflict resolution

Verbal communication

Active listening

Telephone etiquette

Organization

Independence

Reliability

Ausbildung

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Jobbeschreibung

LCS Financial Services Corporation is seeking an experienced Remote Collections Specialist to join a nationwide team. You will manage inbound/outbound calls, negotiate settlements, and ensure compliance while working from a home office.

We reward performance with commission, provide a Monday–Friday schedule, and offer 100% remote employment with comprehensive benefits and a structured PTO policy. Ready to contribute your collection expertise from anywhere in approved states?