Remote 3rd-Party Collections Specialist — Performance-Based

LCS Financial Services Corporation; South Carolina; Remote; USD 21,000 - 34,000; Full time

Benefits offered by this job

Performance pay

Weekdays

Health Insurance

Dental & Vision

401k

Paid holidays

Flexible time off

Remote eligibility

Job summary

LCS Financial Services Corporation seeks experienced Remote Collections Specialists to join our team from a home office. The role focuses on negotiating payment arrangements, handling inbound/outbound calls, and achieving recovery targets while maintaining compliance.

Candidates should have at least 2 years in third-party debt collection, strong negotiation, English/Spanish bilingual skills, and the ability to work a high-volume environment remotely in approved states.

Qualifications

• 2+ years in third-party debt collection.
• Proven ability to manage collection accounts and negotiate.
• Excellent verbal communication and telephone etiquette.
• Knowledge of debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional remote workspace.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions.
• Negotiate payment arrangements and settlements based on borrowers' finances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize collections to maximize recovery.
• Maintain accurate account documentation and meet performance goals.
• Ensure compliance with federal, state, and local laws and policies.

Skills

Negotiation

Verbal communication

Active listening

Telephone etiquette

Bilingual English/Spanish

Education

High school diploma

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation seeks experienced Remote Collections Specialists to join our team from a home office. The role focuses on negotiating payment arrangements, handling inbound/outbound calls, and achieving recovery targets while maintaining compliance.

Candidates should have at least 2 years in third-party debt collection, strong negotiation, English/Spanish bilingual skills, and the ability to work a high-volume environment remotely in approved states.