Remote 3rd-Party Collections Pro - Performance Pay

LCS Financial Services Corporation; Mississippi; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Performance-based pay

Remote work from home

Medical, Dental & Vision Insurance

401k Retirement Plan

Paid Holidays

Flexible time-off

Job summary

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our team from home. If you have strong negotiation skills and a proven track record in third-party collections, you can help us reach recovery goals while maintaining professional and compliant standards.

We value performance-driven individuals who thrive in a remote, high-volume environment and are fluent in English and Spanish.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Proven ability to manage accounts and negotiate payment arrangements.
• Excellent verbal communication, active listening, and phone etiquette.
• Knowledge of debt collection laws and regulations.
• High school diploma or equivalent.
• Remote-work capable workspace that is professional and confidential.
• Experience in high-volume collections environment.
• Familiarity with skip-tracing tools and collection systems.
• Bilingual English/Spanish communication skills.
• Track record of meeting or exceeding collection goals.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions.
• Negotiate payment arrangements and settlements.
• Use skip-tracing to locate borrowers and assets.
• Manage portfolios and prioritize collection activities.
• Aim to meet individual and departmental goals.
• Maintain accurate account documentation.
• Deliver professional, respectful customer interactions.
• Ensure compliance with collection laws and company policies.

Skills

Debt collection

Negotiation

Communication

Regulations

Remote work

Bilingual EN/ES

Skip tracing

High-volume work

Goal attainment

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection software

Job description

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our team from home. If you have strong negotiation skills and a proven track record in third-party collections, you can help us reach recovery goals while maintaining professional and compliant standards.

We value performance-driven individuals who thrive in a remote, high-volume environment and are fluent in English and Spanish.