Remote 2nd-Shift Customer Care Agent | Missouri

MTM, Inc; Missouri; Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Life and Disability Insurance

401(k) Retirement Plan with Company M

FSA and HSA Savings Plans

Wellness Program with Incentives

Paid Time Off and Holidays

Job summary

MTM Health is hiring a 2nd Shift Customer Care Representative. This remote Missouri-based role handles inbound calls from Members, Clients and Facilities, averaging 60–80 calls daily with higher volumes on Mondays. The job emphasizes a quiet home workspace, reliable high-speed internet, and prior call center and customer service experience.

Shifts start after 2pm CST and may include weekends. The company offers a comprehensive benefits package and a culture focused on growth, collaboration, and

Qualifications

• 1 year of Call Center experience
• 6 months Customer Service experience
• Basic typing/computer experience
• High speed Internet access (3 Mbps upload, 30 Mbps download)
• No use of wireless air cards; quiet home workspace required

Responsibilities

• Handle inbound calls from Members, Clients and Facilities
• Manage 60–80 calls per day with higher volumes on Mondays

Skills

Call center experience

Customer service

Typing

Internet access

Job description

MTM Health is hiring a 2nd Shift Customer Care Representative. This remote Missouri-based role handles inbound calls from Members, Clients and Facilities, averaging 60–80 calls daily with higher volumes on Mondays. The job emphasizes a quiet home workspace, reliable high-speed internet, and prior call center and customer service experience.

Shifts start after 2pm CST and may include weekends. The company offers a comprehensive benefits package and a culture focused on growth, collaboration, and