Relief Driver - Linen Delivery & Customer Service

Thecentermemphis; Ontario (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is seeking a reliable driver to deliver products and pick up soiled linens on assigned routes in the United States. You will provide strong customer service, communicate with decision-makers, and resolve issues while following SOPs for installations and account management.

You will maintain inventories, handle payments and credits, upsell services, inspect the vehicle daily, and assist with loading/unloading up to 75 lbs. Equal opportunity employer.

Qualifications

• Valid driver’s license and CDL when applicable.
• Excellent verbal and written English communication.
• Two years of experience in sales, customer service, delivery, or public facing work.
• Ability to follow SOPs and safety guidelines.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Upsell services and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Skills

Driver's License

CDL when applicable

English fluency

Customer service

Two years exp

Job description

Alsco Uniforms is seeking a reliable driver to deliver products and pick up soiled linens on assigned routes in the United States. You will provide strong customer service, communicate with decision-makers, and resolve issues while following SOPs for installations and account management.

You will maintain inventories, handle payments and credits, upsell services, inspect the vehicle daily, and assist with loading/unloading up to 75 lbs. Equal opportunity employer.