Route Relief Driver: Customer-Centric Delivery & Service

Alsco-Uniforms-6; Slidell (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Life Insurance

Disability Insurance

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms in the United States is hiring a Route Relief Utility Driver to support service departments by delivering products and picking up soiled linens on assigned routes.

You will provide outstanding customer service, upsell services, communicate with decision-makers, and follow SOPs for installations and account management.

The role requires a valid driver's license (CDL when applicable), 21+, and the ability to move heavy loads while maintaining safety standards.

Qualifications

• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Excellent verbal and written English communication; able to follow directions.
• Valid driver's license; CDL when applicable; 21+ years old.
• Ability to upsell services and promote products.
• Commitment to safety, policies, and dress code.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Skills

Valid Driver's License

CDL when applicable

English communication

Customer service

Sales exposure

Job description

Alsco Uniforms in the United States is hiring a Route Relief Utility Driver to support service departments by delivering products and picking up soiled linens on assigned routes.

You will provide outstanding customer service, upsell services, communicate with decision-makers, and follow SOPs for installations and account management.

The role requires a valid driver's license (CDL when applicable), 21+, and the ability to move heavy loads while maintaining safety standards.