Relief Route Driver: Customer Service & Logistics Pro

Alsco; Albuquerque (NM); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms in Albuquerque seeks a reliable relief driver to deliver products and pick up soiled linens on assigned routes, ensuring on-time service and accurate record-keeping.

You will interact with customers, resolve service concerns, and follow SOPs for installations, deliveries, and account management while collaborating with service, sales, and operations teams. Safety and policy compliance are essential to this role.

Qualifications

• Must have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
• Excellent verbal and written communication skills in English, comprehend and follow direction.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Skills

Communication skills

Delivery driving

Customer service

Job description

Alsco Uniforms in Albuquerque seeks a reliable relief driver to deliver products and pick up soiled linens on assigned routes, ensuring on-time service and accurate record-keeping.

You will interact with customers, resolve service concerns, and follow SOPs for installations, deliveries, and account management while collaborating with service, sales, and operations teams. Safety and policy compliance are essential to this role.