Route Relief Driver: Deliveries, Upsell & Customer Care

Alsco; Orlando (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms seeks a Route Relief Utility Driver to support service departments by delivering products and picking up soiled linens on scheduled routes. You will provide outstanding customer service, upsell services, communicate with decision-makers, and follow SOPs for installations and account management.

You will maintain inventories, handle payments, and collaborate with service, sales, and operations teams as a reliable relief driver while ensuring safety, proper lifting, and vehicle

Qualifications

• Valid driver\'s license and CDL when applicable; 21+ years old.
• Driving record free of chargeable accidents, speeding, safety or other violations.
• Excellent verbal and written communication skills in English, comprehend and follow direction.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Support for other service team members where required.

Responsibilities

• Deliver products and pick up soiled linens on routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships
• Communicate with decision-makers and proactively resolve service concerns
• Follow Service SOPs for installations, deliveries, and account management
• Maintain accurate inventories, route books, and customer files
• Handle customer payments, credits, and change orders accurately
• Monitor accounts and report customer feedback or competitive activity
• Upsell services, promote products, and refer leads to Sales
• Conduct daily vehicle inspections and maintain truck cleanliness
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code
• Collaborate with service, sales, and operations teams as a reliable relief driver

Skills

Customer service

Communication

Sales support

Team collaboration

English proficiency

Tools

Driver's License

Job description

Alsco Uniforms seeks a Route Relief Utility Driver to support service departments by delivering products and picking up soiled linens on scheduled routes. You will provide outstanding customer service, upsell services, communicate with decision-makers, and follow SOPs for installations and account management.

You will maintain inventories, handle payments, and collaborate with service, sales, and operations teams as a reliable relief driver while ensuring safety, proper lifting, and vehicle