Relief Driver – Linen Deliveries & Customer Growth

Alsco; Casper (WY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms in Casper, WY is seeking a Route Relief Utility Driver. This non-exempt role delivers products, picks up soiled linens, and delivers excellent customer service on assigned routes.

You will upsell services, manage inventories, handle payments, and coordinate with service, sales, and operations teams to maintain high customer satisfaction and route efficiency. Responsibilities include daily vehicle checks, load/unload tasks, and strict adherence to safety standards and SOPs, while

Qualifications

• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Excellent verbal and written communication skills in English.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Skills

Customer service

Sales

Delivery

Public facing work

Communication

Job description

Alsco Uniforms in Casper, WY is seeking a Route Relief Utility Driver. This non-exempt role delivers products, picks up soiled linens, and delivers excellent customer service on assigned routes.

You will upsell services, manage inventories, handle payments, and coordinate with service, sales, and operations teams to maintain high customer satisfaction and route efficiency. Responsibilities include daily vehicle checks, load/unload tasks, and strict adherence to safety standards and SOPs, while